I've nothing but praise for Paul of Tiverton Plumbing and Heating Ltd. Our bore hole water pump broke down and Paul responded immediately and came out the next day. He worked through the rain and in muddy conditions. He quickly identified the problem and replaced the pump and the water was flowing again by the end of the day! 5 star service!
Sue Hannam, Pennymoor, Devon 26th April 2019
My central heating system needed a check over and service. Paul of Tiverton Plumbing and Heating gave me a good assessment and appraisal of the options and carried out the work quickly and tidily. I am more than happy with the job he did and would happily recommend him to others.
David (April 2015)
We rang Paul during the holiday season to ask him to help repair a heating system that three other plumbers had failed to fix. Paul came out the next day! He quickly diagnosed and repaired many undiscovered faults with the original installation. He then came back the next day to check that it was all working perfectly.
Paul is the most professional plumber we have ever used and would highly recommend him to anyone.
Kate and Nick Tame (9th January 2015)
Paul responded very promptly in what is a very busy time. He turned up on time and worked efficiently and very tidily taking care throughout the job. His knowledge and advice is second to none and I will not hesitate to use him again in the future and recommend his company very highly.
Paul and his team completely renovated our downstairs cloakroom and I cannot recommend him enough. He was incredibly professional, informative and a complete perfectionist, and nothing was too much trouble. We could not be happier with the quality of the work and the finished job.
Sarah and Louise (14th November 2014
Paul responded very promptly to a cry for help to mend our failed oil boiler. He worked efficiently and tidily and used the good relationship he had with the manufacturers to diagnose and repair several linked problems. I have no hesitation in recommending his services.
Neil Dyer (17th September 2014)
Paul & Haydn completed all the plumbing work when we moved our kitchen to a new extension. The work also included the installation of wet underfloor heating. We were very impressed with their professionalism and quality of work. They were able to keep our old kitchen operational until the last minute whilst installing the new pipework in the extension. Adding to what turned out to be a "difficult" existing plumbing system, Paul and Haydn worked very long hours until the job was done. Highly recommended and will use again and again...
I have employed Paul and his team on a number of projects over the last 10 years and I can say without exception they are the best plumbing contractor I have come across in over 35 years in the construction industry.
Their attention to detail is second to none, the experience and knowledge they bring ensures an excellent finished project.
PB Name withheld by request (23rd June 2014)
We used Paul to install a new Worcester combi boiler and shower for us. He did an excellent job along with Haydn who replaced some of our bathroom tiles and matched them up so well you would not know they had been changed! They turned up when they said they would and always tidied up at the end of the day. We would use Paul again as we know he can be trusted and he is reliable which is a huge bonus when you work all day and leave your house in his hands! Thanks.
Phil & Sue Dear (8th June 2014)
We have had problems with our bathroom taps but thanks to Paul and his team, he fixed them and they are now working brilliantly. He will always be our first choice. Incredibly professional, his work is of a very high standard and he is also a very friendly and likeable person. We will not hesitate to use Paul every time we need a plumber. Thanks so much!
During our home extension Paul was able to rescue us out of a complete plumbing disaster caused by our builders and their dodgy plumber. Since then he has helped us many times with various plumbing jobs, such as removing our old gas fire and old pipe work. I have complete faith in him and his work is always of the highest standard. He works neatly and efficiently, and I will always recommend him, as he will always be our first choice!
This was the third installation that Paul has done for us over the last 5 years, previous ones being a solar thermal system and a new Grant oil boiler.
This time, Paul installed a new oil tank, and one of Paul's great strengths is that he is prepared to listen to the customer as well as contributing his own thoughts and ideas. I wanted the oil tank to have a footprint which was no bigger than the old one and Paul was able to identify and source a suitable tank. As ever, Paul was meticulous in doing the installation which is very professional and tidy, even though he and Haydn worked through some horrendous weather on the second day.
I will not hesitate to use Paul again and would recommend him to anyone.
Paul' company did the entire plumbing installation on our 2011 new build house...including ground source heat pump, underfloor heating upstairs and down, and all sanitary ware. He was punctual, tidy, efficient and highly knowledgeable. Two years on, and still no problems. He remains a source of invaluable advice.
Paul and his team installed a new Grant oil boiler, concrete base, oil tank and hot water cylinder, thermostatic radiator valves and a new digital room thermostat for us. From the initial contact Paul has been so helpful, efficient, friendly and reliable. The work was carried out professionally, on time, and on budget.
Paul even returned on a Friday evening to sort out an unrelated, unexpected problem. We now have a warmer, more efficiently heated home, and would not hesitate to use Paul again, or to recommend him to anyone looking for a reputable plumbing company.
Colin and Jenny (24th February 2014)
When we first thought about extending our underfloor heating into an extension that was built without it, it seemed daunting. However, Paul led us through the process step by step, explained what would be involved and quoted for the whole job. When it came to installation Paul and Gavin were excellent. As always a few unexpected problems came up that we couldn't have anticipated, but they took these in their stride and we had no dramas. The job was finished promptly and we are delighted with the results. We now have a lovely warm extension and it is seamlessly connected to our existing underfloor heating system. Thanks guys!" We will be using Paul again and recommend him without hesitation.
Mike and Sue Walker (29th January 2014)
We needed a new gas boiler and some gas fittings for a new cooker that we had installed. Paul offered some great advice in what was the best fit for what we needed and was keen to help with keeping the costs down where possible. The job was completed at the agreed dates and done to a high standard despite some challenging elements to the job as we live in a listed property. I can highly recommend Paul and he will be our first port of call should we need anything further done in the future.
Ben & Jo (28th Nov 2013)
Once again Thank you for all your hard work. We would happily recommend you to anybody who asks. Our house does not have the best plumbing but you quickly diagnosed the problems and resolved the issues. We were pleased that you did not give up and were flexible enough to work late on a Friday evening to ensure we were not left without water. We would definitely recommend you to others and look forward to receiving a quote for the tank.
We needed a new boiler, Paul offered some great advice in what was the best boiler for the job for what we needed and was keen to help with keeping the costs down where possible. The job was completed at the agreed dates and done to a high standard despite some challenging elements to the job as we live in a Grade 2 listed property. I can highly recommend Paul and his team and he will be our first port of call should we need anything further done in the future.
Ben & Jo (28th Nov 2013)
We just wanted to drop you a line to say a big thanks for the great job you did on replacing our radiators.
You turned up promptly as arranged, completed the job speedily with minimum fuss and mess and the bill was as agreed! Moreover we now have a lovely warm house.
Rob and Sharon Hemmings (Sept 2012)
I would like to thank Paul and his team for doing such a fantastic job. I found his company on Trustatrader.
Although I had two other quotations to replace my gas boiler I did my research and after reading his testimonials decided to use Ampthill Plumbing.
They turned up on time, used dust sheets in work areas and their meticulous approach to the job was unprecedented. We upgraded our controls at Pauls suggestion and along with a new Worcester Bosch gas boiler replaced the ageing hot water cylinder.
We are ready to face whatever the British winter can throw at us and the house is warmer than it’s ever been!
If you want my advice don’t look any further, you’ll be glad you chose Paul and his team.
Mr C Lewis (August 2012)
Paul came to do a yearly service on our boiler, he was a very genuine and nice chap! He clearly has a lot of experience in what he does and I wouldn't hesitate to recommend him. I will definitely be using his services again when needed.
Michael Rawlins (6th March 2012)
I left Paul and his colleague in my house with a front door key because I had to go to work, but felt entirely happy to trust them (and my trust was totally vindicated). Wholly recommended.
Alice Maynard (16th January 2012)
Paul, just a few words for your site to say how good it was to work with you, Gavin and Haydn. I am pleased to say the underfloor heating system, air-source heat pump and solar thermal system that you installed in my new property and completed in November 2011 without any problems continues to work perfectly. It was also reassuring the domestic plumbing you installed without any leaks is fantastic - well done lads, I wouldn't hesitate to recommend you!
Robert Vann (14th December 2011)
The shower pump stopped working, along with the kitchen tap which began leaking. On the face of it , two small jobs which most trades people would not even consider returning your calls. Paul was not one of those people, any size job will be looked at and a fair quote given.
We arranged a date and time which was acceptable to all parties and I could not have asked for a better service from a very friendly individual. I would recommend Paul and I will definitely be using his services again in the future.
PC Andy Smith (13th December 2011)
I must admit that, when our central heating system failed over the weekend, I never thought that we would have it up and running again by mid-afternoon on Monday! Doreen and I are very grateful to you for disturbing the day that you had planned and coming out and doing such a quick and efficient job on the system. The pump is now so quiet that I thought the system hadn't come on this morning!
Brian & Doreen Harrison (29th November 2011)
What a lovely bloke! Our hot water tank was leaking - I called Paul and he came out straight away, our new tank arrived the same afternoon and he was back to fit it the next day. Arrived promptly, didn't make a mess, always had a smile. Genuinely concerned about making sure everything was as it should be, not just do the job and leave. New tank turned out to have a fault so Paul went to get a replacement and stayed late to fit it. Amazing! I'll be keeping hold of his number!
Alison Wrenn (7th October 2011)
Paul and Haydn installed a new Worcester combi boiler in my utility room to replace an old Baxi located in the loft. They also installed a new gas supply into my kitchen and did a number of other smaller jobs (like moving my water softener and washing machine outlets) which got added to the work that Paul had originally quoted for. Paul and Haydn did a GREAT job and I wouldn't hesitate to recommend or use them again myself. They both care about the work they do, and it shows in the finished job. It was a pleasure to have them working here.
Mike Heden, (28th September 2011)
I just wanted to record our thanks for the great job you and Hayden did on our Nu-Heat solar installation. We know that it was quite a complex project and were very pleased with every aspect - from quote to the excellent workmanship and just the way you both worked. We have no hesitation to recommend you to anyone who is looking for a high quality job. So far the heat generated by the solar is very encouraging! Best wishes.
Steve & Maggie Freshwater (29th June 2011)
Paul is not just an installer of solar thermal but is also an enthusiast for the systems he installs and the environmental benefits they bring. From the first time we met Paul, when he came out to survey the job, it was clear that he was experienced in his field, and that he had all the right qualifications to do the job. There was no high pressure salesmanship but, instead, a friendly, two way conversation about our requirements and what Paul could do to fulfil them. We had been concerned about "plumbers" doing work on our roof but we needn't have worried. The installation of the solar thermal panels on the roof was very quick, neat and tidy as was all the rest of Paul's work inside the house (new hot water cylinder and pumping station). Paul also discovered the thermostat on our hot water cylinder had failed (and had probably been costing us in higher oil consumption). The big question was how the system would work on start-up. At the time of writing, we have been running for just over 5 days and we have already clocked up 32 solar hours.
Our oil boiler has, so far, only fired briefly to top up the system, and that was after a very cloudy day.
We must say a big 'thank you' to Paul and his team, particularly Haydn, but also to Clive the electrician and Nigel the scaffolder. It was good to have a team who turned up when they said they would, treated the customers like intelligent human beings by keeping them updated on progress, and who demonstrated they are truly professional tradesman.
The newly installed solar system is working very well and we are using very little oil for water heating. Even on dullish days, the solar heating system provides some background pre-heat so the boiler only has a few degrees to top up.
Brian & Doreen Harrison (27th May 2011)
Just to say thank you for the installation of our new Worcester boiler.
I must say how impressed I was from our first contact and your initial visit to advise what was needed through to quotation, advice, changes and installation.
It was a pleasure dealing with a "proper tradesman" who actually turns up when he says he will, on time and just gets on with the job and keeps you informed of what he is doing and if needed the reasons why you need to do things a particular way.
To sum up, I can recommend you highly for future work to anyone needing their heating replaced. As they say a job well done even leaving the place tidy after each day.
Les Walters (5th May 2011)
We had an emergency repair that our insurers, Home-Serve Plc were unable to deal with in an appropriate time.
We rang several companies but none of them were prepared to put themselves out and help.
Although not advertising emergency cover Paul came out on a Saturday afternoon in order to get us out of trouble and saved the day. We'd like to say a massive Thank you!
Damon Blakey (20th April 2011)
I found Paul' company on Trust a Trader. Excellent work and service, I can highly recommend!
Mr C Evans (25th April 2011)
When our oil boiler broke down we were impressed with the attitude and knowledge of Mr Dennis. Very helpful and professional.
Liz Manning (March 2011)
Prompt response, excellent advice, great work & good value for money, highly recommended.
Karl Robinson (23rd February 2011)
I found Paul’ details on Grant’s website; as one of those recommended to fit their equipment within our area. He was also the closest and I had already met Paul with his van demonstrating Solar Heating etc at Houghton Conquest Summer Fete in 2010. These factors together with future plans to extend my house (incorporating energy efficient technologies) meant that when my boiler’s heat exchanger sprung a leak (fortunately in our garage) I chose Paul’ company for the job of replacing it.
Suffice it to say, I’ve not been disappointed. When the job was running a little late due to a tardy delivery of the boiler Paul and Hayden worked hard and ‘till late to see that we were not left without heating on a freezing cold evening. They returned the following day to finish the job in the light and to tidy up! I can recommend them for their professional mode of operation; their ability to communicate and to assist in decision making; their concern for detail and getting the job done to the best of their ability.
Geoff (2nd Feb 2011)
If you are looking to install a sustainable green energy system such as a ground/air source heat pump, rain water harvesting or indeed any plumbing matter from a small leak to a total house install look no further than Ampthill Plumbing and Heating.
Paul is one of the encouraging new generation of plumbers keen to pursue and push new energy efficient and environmentally friendly plumbing and heating systems. Paul's thoroughness, quality of work and excellent technical back up are 100%. Paul has always been a faultless trooper in downing tools and coming to our assistance whenever the need has arisen. Without his commitment to the job our eco-house would never have been built.For all your heating and plumbing needs!
Thank you Paul!
Dominic and Nicola (12th January 2011)
Thank you so much for coming out to us in the snow last Christmas to repair a burst pipe. Despite the snowy conditions and the closure of several roads to our village you went out of your way to help us.You really did 'risk life and limb' to get to us in a real hour of need.
It was more than appreciated and I wouldn't hesitate to recommend you.
Many thanks again.
Jenny and Russ. (December 2010)
We are very pleased with our new Grant Vortex oil boiler, the upgrade to a new boiler and controls means we are saving on average one fill up of oil per year, representing a saving of over £600.00 annually!
Your punctuality was excellent, and your commitment to please the customer is fantastic. The politeness and friendliness of all your employees was excellent. Along with yourself please pass on our thanks to your team.
Carole & Robin Curson (December 2010)
In my opinion, Paul achieved something few other plumbers have come near to matching. From quoting to completion he kept me advised of what he could provide, he offered reasonable and realistic alternatives, gave a competitive quote, stuck to schedules and finished ahead of planned deadline. The service was professional from start to finish and the job was done to an excellent standard and attention to detail. All in all leaving a very satisfied customer.
C.S (August 2010)
We're delighted with the new Grant oil boiler, and the professionalism and care taken by you and your team in relocating it into the garage. Everything was left really neat and tidy, especially the back filling of the trench for the underground pipework, and the making good in the garage and the kitchen. I would have no hesitation in recommending you.
Mike & Caroline Whitelegge (July 2010)
I needed a new oil tank with an extended oil line. Paul, as an OFTEC registered technician, knew very much what he was doing and advised me accordingly. I was very impressed by his knowledge and his competitive quote. The installation took place promptly, with a minimum of fuss, no mess, and to my complete satisfaction. I would certainly use him again.
Gary Mitchell (March 2010)
Thanks for a really good job, I would have no problem in recommending you to friends and family. Since the system has been flushed and re-filled the radiators and hot water are a lot hotter than before & the system runs quieter and is more efficient.
Ralph & Johanna (February 2010)
Thank you so much for all the help you gave us yesterday. It was 'beyond the call of duty' and I am very grateful. It must have been very frustrating for you having to sort out someone else's poor work. We will be in touch with you in September 2010 for more help with our next venture.
Thank you for the work carried out in my home. Very professional, caring and efficient. I wouldn't hesitate to recommend you. A breath of fresh air!
Alex Couper (4th September 2009)
I would like to thank you for installing our new Grant oil fired boiler and hot water cylinder. I was impressed with your teams efficiency. They worked tirelessly and quietly, sorting out problems when they arose.
They also found some related problems with the thermostat in another building which they fixed at no extra charge. Your quote was very reasonable for the work which was on time and on budget, we are most grateful to you. The water is hot at last and the boiler quiet, what more could we ask for!
Fiona O'Mahoney (28th August 2009)
Over the course of the last ten years, I have employed Paul to carry out work on our existing property & property under construction.
He's installed an under floor heating system in a timber framed house, fitted and commissioned two gas-fired condensing boilers, replaced a vented hot water cylinder with a pressurised Nu-Heat Energy Master cylinder, installed a complete plumbing system in our new house (including sanitary ware, rainwater fittings, gas pipe work, etc.) and carried out routine boiler inspections.
Paul carried out all of these jobs to schedule, and I have been completely satisfied with his standards of workmanship. He has proved to be cheerful and easy to work with. Even the inevitable hiccups inevitably found in new-build projects did not unduly perturb him.
As a result of these experiences, I shall not hesitate to invite Paul to quote for any plumbing or heating work that I might require in the future.
Mr David Buckley (15th July 2009)