We called out Paul at short notice due to a leaking hot water cylinder. After ordering a new cylinder and parts he returned when expected to carry out the new installation. Paul is very friendly, professional, and 100% reliable. I would not hesitate to use him again and recommend his services to others.
Paul Chappell, Oakford, Tiverton.
Once again, I called Paul with an oil boiler problem, he duly arrived with the new part and job done!
He's 100% reliable and he certainly knows what he is doing, exactly what I need when it comes to things like this, highly recommended.
Jan Page, Loxbeare Tiverton
Excellent service - our hot water tank sprung a leak so we called TPH who came out the same day to advise. From start to finish Paul was professional and very knowledgeable and talked us through our options to help us keep in budget. Thoroughly recommend TPH - thank you as always.
Amy Johnson, Chettiscombe, Tiverton
If you need a local plumber/heating engineer who will do a first-rate job and not charge you the earth, then TPH/Paul Dennis is the one for you. Paul got our faulty boiler up and running again in no time at all. He is exceptionally helpful and a pleasure to do business with.
Mike Shipton, Silverton, Devon
Paul fitted a new radiator and serviced my Grant oil fired boiler.
He is friendly, informative and very skilled.
I was very pleased with his standard of workmanship and will use him again next year for my boiler service. Have no hesitation in recommending Paul.
Eric Wheldon, Brushford, Dulverton
I've nothing but praise for Paul of Tiverton Plumbing and Heating Ltd. Our bore hole water pump broke down and Paul responded immediately and came out the next day. He worked through the rain and in muddy conditions. He quickly identified the problem and replaced the pump and the water was flowing again by the end of the day! 5 star service!
Sue Hannam, Pennymoor, Devon
We rang Paul during the holiday season to ask him to help repair a heating system that three other plumbers had failed to fix. Paul came out the next day! He quickly diagnosed and repaired many undiscovered faults with the original installation. He then came back the next day to check that it was all working perfectly.
Paul is the most professional plumber we have ever used and would highly recommend him to anyone.
Kate and Nick Tame
Paul responded very promptly to a cry for help to mend our failed oil boiler. He worked efficiently and tidily and used the good relationship he had with the manufacturers to diagnose and repair several linked problems. I have no hesitation in recommending his services.
Paul & Haydn completed all the plumbing work when we moved our kitchen to a new extension. The work also included the installation of wet underfloor heating. We were very impressed with their professionalism and quality of work. They were able to keep our old kitchen operational until the last minute whilst installing the new pipework in the extension. Adding to what turned out to be a "difficult" existing plumbing system, Paul and Haydn worked very long hours until the job was done. Highly recommended and will use again and again...
We used Paul to install a new Worcester combi boiler and shower for us. He did an excellent job along with Haydn who replaced some of our bathroom tiles and matched them up so well you would not know they had been changed! They turned up when they said they would and always tidied up at the end of the day. We would use Paul again as we know he can be trusted and he is reliable which is a huge bonus when you work all day and leave your house in his hands! Thanks.
Phil & Sue Dear
We have had problems with our bathroom taps but thanks to Paul and his team, he fixed them and they are now working brilliantly. He will always be our first choice. Incredibly professional, his work is of a very high standard and he is also a very friendly and likeable person. We will not hesitate to use Paul every time we need a plumber. Thanks so much!
During our home extension Paul was able to rescue us out of a complete plumbing disaster caused by our builders and their dodgy plumber. Since then he has helped us many times with various plumbing jobs, such as removing our old gas fire and old pipe work. I have complete faith in him and his work is always of the highest standard. He works neatly and efficiently, and I will always recommend him, as he will always be our first choice!
This was the third installation that Paul has done for us over the last 5 years, previous ones being a solar thermal system and a new Grant oil boiler.
This time, Paul installed a new oil tank, and one of Paul's great strengths is that he is prepared to listen to the customer as well as contributing his own thoughts and ideas. I wanted the oil tank to have a footprint which was no bigger than the old one and Paul was able to identify and source a suitable tank. As ever, Paul was meticulous in doing the installation which is very professional and tidy, even though he and Haydn worked through some horrendous weather on the second day.
I will not hesitate to use Paul again and would recommend him to anyone.
Paul's company did the entire plumbing installation on our 2011 new build house...including ground source heat pump, underfloor heating upstairs and down, and all sanitary ware. He was punctual, tidy, efficient and highly knowledgeable. Two years on, and still no problems. He remains a source of invaluable advice.
Paul and his team installed a new Grant oil boiler, concrete base, oil tank and hot water cylinder, thermostatic radiator valves and a new digital room thermostat for us. From the initial contact Paul has been so helpful, efficient, friendly and reliable. The work was carried out professionally, on time, and on budget.
Paul even returned on a Friday evening to sort out an unrelated, unexpected problem. We now have a warmer, more efficiently heated home, and would not hesitate to use Paul again, or to recommend him to anyone looking for a reputable plumbing company.
Colin and Jenny
When we first thought about extending our underfloor heating into an extension that was built without it, it seemed daunting. However, Paul led us through the process step by step, explained what would be involved and quoted for the whole job. When it came to installation Paul and Gavin were excellent. As always a few unexpected problems came up that we couldn't have anticipated, but they took these in their stride and we had no dramas. The job was finished promptly and we are delighted with the results. We now have a lovely warm extension and it is seamlessly connected to our existing underfloor heating system. Thanks guys!" We will be using Paul again and recommend him without hesitation.
Mike and Sue Walker
We needed a new gas boiler and some gas fittings for a new cooker that we had installed. Paul offered some great advice in what was the best fit for what we needed and was keen to help with keeping the costs down where possible. The job was completed at the agreed dates and done to a high standard despite some challenging elements to the job as we live in a listed property. I can highly recommend Paul and he will be our first port of call should we need anything further done in the future.
Ben & Jo
Once again Thank you for all your hard work. We would happily recommend you to anybody who asks. Our house does not have the best plumbing but you quickly diagnosed the problems and resolved the issues. We were pleased that you did not give up and were flexible enough to work late on a Friday evening to ensure we were not left without water. We would definitely recommend you to others and look forward to receiving a quote for the tank.
We needed a new boiler, Paul offered some great advice in what was the best boiler for the job for what we needed and was keen to help with keeping the costs down where possible. The job was completed at the agreed dates and done to a high standard despite some challenging elements to the job as we live in a Grade 2 listed property. I can highly recommend Paul and his team and he will be our first port of call should we need anything further done in the future.
Ben & Jo (28th Nov 2013)
Paul came to do a yearly service on our boiler, he was a very genuine and nice chap! He clearly has a lot of experience in what he does and I wouldn't hesitate to recommend him. I will definitely be using his services again when needed.
I left Paul and his colleague in my house with a front door key because I had to go to work, but felt entirely happy to trust them (and my trust was totally vindicated). Wholly recommended.
Paul, just a few words for your site to say how good it was to work with you, Gavin and Haydn. I am pleased to say the underfloor heating system, air-source heat pump and solar thermal system that you installed in my new property and completed in November 2011 without any problems continues to work perfectly. It was also reassuring the domestic plumbing you installed without any leaks is fantastic - well done lads, I wouldn't hesitate to recommend you!
The shower pump stopped working, along with the kitchen tap which began leaking. On the face of it , two small jobs which most trades people would not even consider returning your calls. Paul was not one of those people, any size job will be looked at and a fair quote given.
We arranged a date and time which was acceptable to all parties and I could not have asked for a better service from a very friendly individual. I would recommend Paul and I will definitely be using his services again in the future.
PC Andy Smith
I must admit that, when our central heating system failed over the weekend, I never thought that we would have it up and running again by mid-afternoon on Monday! Doreen and I are very grateful to you for disturbing the day that you had planned and coming out and doing such a quick and efficient job on the system. The pump is now so quiet that I thought the system hadn't come on this morning!
Brian & Doreen Harrison
What a lovely bloke! Our hot water tank was leaking - I called Paul and he came out straight away, our new tank arrived the same afternoon and he was back to fit it the next day. Arrived promptly, didn't make a mess, always had a smile. Genuinely concerned about making sure everything was as it should be, not just do the job and leave. New tank turned out to have a fault so Paul went to get a replacement and stayed late to fit it. Amazing! I'll be keeping hold of his number!
Paul and Haydn installed a new Worcester combi boiler in my utility room to replace an old Baxi located in the loft. They also installed a new gas supply into my kitchen and did a number of other smaller jobs (like moving my water softener and washing machine outlets) which got added to the work that Paul had originally quoted for. Paul and Haydn did a GREAT job and I wouldn't hesitate to recommend or use them again myself. They both care about the work they do, and it shows in the finished job. It was a pleasure to have them working here.
I just wanted to record our thanks for the great job you and Hayden did on our Nu-Heat solar installation. We know that it was quite a complex project and were very pleased with every aspect - from quote to the excellent workmanship and just the way you both worked. We have no hesitation to recommend you to anyone who is looking for a high quality job. So far the heat generated by the solar is very encouraging! Best wishes.
Steve & Maggie Freshwater